How can I get a copy of my invoice and tracking number?
After your order is placed online, you can at any time, login to your account
using your supplied email and password. Once logged in, you can view your order history, print order invoices and obtain order tracking numbers. Tracking numbers are added on the day that your order is shipped.
What is the typical lead time on custom CNC cutting of products?
10-15 business days after the receipt of order. This is the typical lead time that will vary based on volume of current orders.
How long does it take to get my order?
Typicaly, it takes 2-3 days to process each order before order leaves our docks. Shipping time is determined by you during order checkout. For more information see our Shipping Details Page.
Why does my credit card statement say Allred and Associates?
DragonPlate is the tradename for products manufactured by Allred and Associates.
What do I do if there is a problem with my order? How do I return a DragonPlate product?
DragonPlate products may be returned by obtaining a return authorization number (RMA) from our sales department within 30 days of ship date. Standard product request for return refunds will be less order shipping/handling and a restocking fee of up to 15%. Returned materials in a damaged or unsaleable condition, as well as custom orders, will not be considered for a refund.
Is the material flexible enough to be rolled?
can be rolled into a cylinder 1" in diameter. DragonPlate .025" thick CF Laminate
can be rolled into a cylinder 12 in diameter. Most laminate thicknesses larger than this are engineered for stiffness, and do not readily bend.
How is DragonPlate laminate bonded to other surfaces? What preparation is necessary before bonding? And what adhesive do you recommend?
Our textured surface is designed specifically for bonding. Scuffing the surface with sandpaper is still recommended. If you wish to bond to the gloss or matte surface, scuffing with sandpaper is necessary. For bonding, any structural adhesive will work, provided the properties meet your desired specifications. Our recommendation is Scotch-weld 2216
How strong are DragonPlate carbon fiber laminates?
Carbon fiber is substantially stiffer and stronger than aluminum or steel. Although the stiffness to weight and strength to weight ratios of carbon fiber are high, the true benefit of composites is realized when specialized core materials are placed between layers of carbon fiber. Further discussion on carbon fiber strength is given on the Technical page
. An explanation of sandwich structure mechanics is given in the carbon fiber Birch Core
What is the largest size of DragonPlate carbon fiber laminate that I can purchase? Are custom sizes of DragonPlate CF Laminate available?
The largest standard size is 48" x 96" (4 x 8) in veneer
and .025 laminate
. Thicker solid carbon sheets
, birch plywood core
, and foam core
, are available standard up to (24 x 48). Balsa core
, honeycomb core
sheets are available up to 22 x 46. For many of the flat sheet laminates, larger sizes are available on special order. Angles
are available up to 4, and tubes up to either 4 or 8, depending on the geometry.
What does the finish look like?
The front side of DragonPlate "Gloss" has a mirror-like finish. Photos just dont do it justice to the depth of the finish! We suggest you order our sample package to see for yourself. The matte finish is a non-reflective, scratch resistant finish. The back side is textured for bonding.
How do you recommend cutting DragonPlate carbon fiber laminates? Is there any safety gear that I should use?
DragonPlate carbon fiber laminates are pre-cut to the specified sizes or slightly oversized. The sheets are easily cut to final shape using a bandsaw, coping saw, drill, or dremmel tool. Recommended precautions include wearing safety glasses, a dust respirator, and protective clothing when cutting, sanding or drilling, to limit exposure to the dust, which is an irritant.
Why do you use core materials?
Sandwich core laminates are significantly stiffer than solid sheets of equal weight. Alternatively, one can produce a much lighter part with core materials than if solid carbon fiber materials are used. There are pros and cons to each type of core material, as well as applications which demand the use of solid carbon fiber without the addition of cores. Dragonplate offers each of these options to cover the widest possible range of applications.
Are there temperature limitations for DragonPlate carbon fiber?
Dragonplate is intended as a structural material, and not for high-temperature applications, such as mufflers or engine parts. Carbon fiber itself is highly resistant to heat. A good example is the protective heat shield on the bottom of the U.S. Space Shuttle, which is comprised of specialized carbon tiles. However, the glass-transition temperature of the epoxies used in the manufacture of standard Dragonplate is too low for these applications. The operational temperature for our epoxy is -75 to 140 degrees fahrenheit.
Is DragonPlate UV resistant?
No. Our current DragonPlate line of products are not UV resistant. We are in the process of developing a UV resistant line.
What are the possible uses for DragonPlate carbon fiber materials?
Please see the Applications page
for summaries of some recent projects that used Dragonplate carbon fiber. Carbon fiber is an excellent material for applications where high stiffness, high strength, but low weight are critical.
Can I form DragonPlate laminate by heating it, such as done with plexiglass?
No. Epoxy is not a thermo-formable.
Does Dragonplate make after-market automobile and motorcycle parts?
No. Many other companies specialize in these types of carbon fiber parts. We focus on engineered components.
What does quasi-isotropic mean?
Quasi-isotropic refers to a layup of individual carbon fiber laminates such that the final composite material has approximately equal stiffness and strength properties in all directions. If only 0 and 90 degree carbon fiber layers are used, the laminate is cheaper to manufacture, but weak along the 45 degree diagonal. Dragonplate utilizes 45-degree diagonal laminate layers to improve quasi-isotropy. For the majority of typical applications, quasi-isotropic carbon fiber has superior performance. For further discussion of this topic, please see the Carbon Fiber Sheets page
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